Leading a Revenue Administration
03/19/2018 - 03/23/2018 at Zambia
This is a high-level Seminar for heads of revenue administrations and heads responsible for planning, modernization
and corporate performance monitoring and evaluation.
The purpose of the seminar is to create a platform for senior executives to discuss and share experiences in effective
practices for enhancing performance of the revenue authorities on their mandate. The seminar will cover good
practices for leading a revenue administration reform agenda covering strategy development, implementation,
monitoring, and evaluation of outcomes for a revenue authority.
Key tools and practices for supporting an effective reform implementation in a revenue administration like
performance management, change management, and managing risk shall be covered. In addition, management
assurance programs as a tool for ensuring accountability, transparency and consistency in the role of management
shall be discussed. The seminar shall also provide an opportunity for networking among the senior executives and
peer learning on experiences from their respective countries.
An overview of the following tools and their role in supporting strategy execution shall be provided.
Revenue Administration Fiscal Information Tool (RA-FIT), also referred to as the International Survey on Revenue Administrations (ISORA);
Results Based Management (RBM) framework; and
Tax Administration Diagnostic Assessment Tool (TADAT).